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FAQ's

Frequently questions

We’ve compiled a list of frequently asked questions for your convenience. If you have other questions, feel free to email our support team at support@planetarymedia.in .

Do I get the digital negatives of the photos from my wedding?

Your digital negatives are included when you purchase one of our DVD options with your photography package. All photos are provided in an industry-standard file format, with some color correction. These files provide a great degree of control over the final print output and maximum compatibility with a wide range of digital printing systems. In this format, the files are viewable and printable, but not necessarily "ready-to-print" — they may require some manipulation to get the best results. Most digital-ready photo labs can provide this service, but may assess an additional charge. If you plan to print the photos with your home computer, you will need an image-editing application such as Adobe Photoshop or Photoshop Elements to alter or edit the pictures.

Can you digitally retouch or enhance my photos?

Absolutely. We want you to be thrilled with every part of your wedding.

that's why we offer digital retouching as an important part of our photography services for a small additional cost. All retouching is done to a copy of your photograph, so your originals will always remain unaltered. Once the retouching work is complete, you can have as many prints as you want, and your digital negatives will include copies of both the original and retouched photos. Learn more about our enhancement options by going to the Product Catalog link at the bottom of your wedding website.

Do you shoot in HD?

Yes, most of our videographers have HD equipment and film as such. However, your final product will be delivered in standard definition.

How is my product printed?

All printing’s the same right? Leaflets from us are the same as leaflets from that bloke your brother knows.

Business cards from that little shop on the high street are as good as ours, right? Wrong! They may sound the same, but its like comparing apples with whales. We give you a ‘business class’ product at an ‘economy class’ price.

We print every order with High Definition Reproduction (HDR), through our world-class production hub. This means your photos and text will be printed so clearly you’ll want to lick them!

How environmentally friendly are you?

We take every measure to reduce print waste and improve our environmental impact.

we have recycled options on Leaflets, Letterheads and Compliment Slips, all made from 100% post-consumer waste.

How much does a website cost?

Our prices depend on so many factors, it’s impossible to say in one sentence. Avoid any web developer who can answer this question without a long talk.

To get a better idea of the cost of what you want to build, give us a quick phone call. We’ll ask you a few questions about the nature of the site, what sort of interactivity the site will have, your graphic design needs, etc. Then we’ll be able to give you a ballpark figure. If you’re still interested, we’ll come to your place of business and come up with a firm quote.

How does the payment process work?

The project starts with a 50% deposit. After design sign off and before we move into programming

we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.

Can you help me write content for my website?

Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website in the planning stages.